Please enter the same mobile number for which you are going to buy Top-Up. Should you be unable to use your phone abroad, please restart it. Save your card details to proceed with Auto top-up. If we identify abusive usage of our roaming services due to organised resale of our SIM cards to persons who normally live outside of the France then we may take immediate proportionate measures to stop this, which could include suspension of services. You can also use Pay As You Go credit for roaming within EU/EEA Countries. If we identify abusive usage of our roaming services due to organised resale of our SIM cards to persons who normally live outside of Italy then we may take immediate proportionate measures to stop this, which could include suspension of services. See the other websites listed on the sidebar for US, Canadian and British embassies. Lyca Mobile Pay As You Go customers roaming within EU Countries will be charged at our Standard National Rates, as below. Charges apply. 3. Sounds like you got a subsription contract. If any changes in the consent agreement will be notified by SMS/Email. Lycamobile prepaid bundles now include an EU/EEA Countries roaming allowance. We automatically deactivate SIM cards if you do not use them to make a call or send a text for more than 90 days. When you return from a trip abroad your phone will search for our local network. You can delete your payment card details at any time you choose via your own online MyAccount, 5. However my advise is not to give them credit card details. If you have a prepaid bundle that includes EU/EEA Countries roaming services, then a different data limit may apply when you roam within EU/EEA Countries. On Three.ie mobile network I had been charged with more than 40 and I didn't got high quality services. Auto Renewal is turned off. If you have any queries about our roaming services, please feel free to Contact us. Customer Service: +39-06-452-12322/ 40322 from a Lyca Mobile number. Payment Reference code not found.Kindly verify the configuration. If you have international roaming enabled and if Lyca has collaboration with some Indian operator, then it will work fine. 2. 3. Warning ! My SIM seems to be damaged and I am not able to connect to the network. If you have already joined My Lyca Mobile you can also find your PUK code displayed there click here to login. Auto Renewal is turned off. They never say on their web that its a monthly thing. Do you want to turn it on and make your life easier? Once you have manually connected, restart your phone. Were confident; now you can be too. through Customer Services or via your own online MyAccount, 5. Please contact the handset dealer. This topic has been closed to new posts due to inactivity. Lyca Mobile works in the same way as other mobiles when it comes to sending international text messages. Dear Subscriber, Your new password has been sent to your mobile number. i like lycamobile but as it uses swisscom network it locks my mobile to 3g/2g only no 4g via the sim tool kit. For call rates to non-EU Countries when roaming within EU Countries, please click here. 3. As per GDPR you can delete your payment card details at any time you choose, either Share them with other site visitors: You previously opted out of viewing this content. See more pages and content about Thai embassies from around the world. Dear Subscriber, Your new password has been sent to your mobile number. If any changes in the consent agreement will be notified by SMS/Email. In order to use Lycamobile, your mobile device must support both the frequency (band) that Lycamobile uses in your area and the network technology (such as 4G LTE, 4G, 3G, and 2G) that the local network is using on that band.If you need to unlock your phone for international use, you can find more information on the FCC website below. You have requested to change your password for: For security purposes we have sent an email to your account confirming this change. My Lyca Mobile is a way of monitoring your calls and texts online. The handset needs to be compatible with the internationally recognised GSM standards, adopted by all the major handset manufacturers. If any changes in the consent agreement will be notified by SMS/Email. 4. They might refund you out of linience, but they do not have to. My SIM seems to be damaged and I am not able to connect to the network. Save your card details to proceed with Auto top-up. Ask Your Question Fast! Symptoms You might not be getting signals You might be watching No network / Emergency only statements on your phone. -you do not respect either of the two rules above, you will receive an SMS alert informing you that Lyca Mobile will invoice you additional costs of the future or unreasonable usage from Europe (non mainland France). Why cant I connect to the network after returning from a trip abroad? To recieve important info, special offers & more, 2. Charges apply. If any changes in the consent agreement will be notified by SMS/Email. (I only use this credit card in Europe). Dear Subscriber, Your new password has been sent to your mobile number. To access your voicemail from your Lyca Mobile in the Germany dial 121. Order your new SIM card by dialing 322 from Lycamobile OR 069 1200 7322 from any other number. When you return from a trip abroad your phone will search for our local network. Please find the cancellation and refund policies below, https://www.lycamobile.de/en/termscondition/, https://www.lycamobile.de/en/help/lycamobile-privacy-policy/. You can see on the sidebar how to enter these into different operating systems from the Android to Windows. Lyca Mobile bundles bearing the EU roaming logo may be used, during short (roaming) trips, outside the borders of metropolitan France within Europe in the same way as within metropolitan France.To use our EU Countries roaming services you must first activate your SIM in your home country (and have purchased a Lyca Mobile product that includes EU Countries roaming services). IMPORTANT: Some of our prepaid bundles do not include an EU Countries roaming allowance. Please contact customer services on 069 1200 7322 as quickly as possible and one of our advisors will help you. After finding Lycamobile Services, select Lycamobile > Mode > Manual > National. This agreement will last for 365 days. In order to adhere to certain bundle purchase Terms & Conditions you may need to have a valid payment card on file in order to maintain payments, 7. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. As of 2023, it has 0.5 million active subscribers/users. Then I purchased a 19.9 euro plan which has 5gb data. While processing a payment, please select the Auto Top-up service and set the minimum level of credit you want on your phone at all times. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92097794', '');}, 'log_autolink_impression');Germany, that contract would necessarily have been in German. Selected prepaid bundles now include EU Countries roaming services. D. Following this, reset your phone without taking the SIM out and then start the Manual Network Search again. @19592781. This will likely be found somewhere in your settings folder, under Tools, SIM or among the apps. However, these selected bundles are subject to our Fair Usage Policy described below. Reset network settings. Always check with them if these settings do not work. You can purchase Lyca Mobile SIM & Top-up vouchers at various locations. Yes. Do a top-up using your debit or credit card. If at the end of this period of 15 days: Order your new SIM card by dialing 01 77 72 23 22 from Lycamobile OR dial 322. You can use EU Countries roaming services on Pay As You Go. Auto Renewal is turned off. Please enter the same mobile number for which you are going to buy Top-Up. See if you mobile phone is on this website to see how to place it into a specific mobile phone. This agreement will last for 365 days. When you return from a trip abroad your phone will search for our local network. You have requested to change your password for: For security purposes we have sent an email to your account confirming this change. To use our mobile site, please enable JavaScript. Calls to access the voicemail are absolutely free. Charges apply. Since your SIM isn't working in your handset while other SIM cards are, it might be an issue with your handset provider; or the mobile phone could be locked, meaning it only accepts SIM cards from a particular service provider. But I can't access to the Internet at all. Hi, I am an exchange student in germany. Otherwise, contact customer services on 322 . Even if it was by mistake, it is not Lycamobile fault. 4. 4. Unfortunately these SIM cards cannot be reconnected and the mobile number also stops being available for you to use after this time. You can also use these with your iPhone as well. Log in or register now for My Lyca Mobile. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-90571157', '');}, 'log_autolink_impression');Germany I purchased a prepaid SIM from Lycamobile in Berlin. It is very easy to insert the settings into your mobile phone. Dial ##002# This will cancel inadvertantly setup diverts, Also try a manual roam + make sure your volumes up and not muted . Your calls to other Lycamobile numbers are free at home (minimum top-up applies), but when you roam within EU/EEA Countries they will be charged (or deducted from your bundle allowance) as standard calls (not free). 3. You have requested to change your password for: For security purposes we have sent an email to your account confirming this change. In lycamobile sweden case you need to input the same apn details that you use for mobile data and now my mobile hotspot sharing works! The APN settings for the Lycamobile in Germany has been added below. If any changes in the consent agreement will be notified by SMS/Email. Please note that most premium voice and text services in other countries can not be reached from a mobile phone service when calling from outside that country. Lycamobile has reasonable coverage in Germany and the Netherlands, and I've used them many times in the past. Discover the strength of Lycamobile's network coverage, where it matters most to you, with our handy regional coverage map. You just had wrong idea what you bought and apparently not a basic understanding of mobile contracts. In such case we will send you a text message reminding you of the need to comply with our roaming Fair Usage Policy. Its stupid though. Order your new SIM card by dialing 322 from Lycamobile OR 069 1200 7322 from any other number. If this doesn't happen automatically, manually connect to the network by following the below steps: A. I develop websites and content for websites related to embassies from around the world. Sometimes even the fastest network like Lyca Sim does not work due to some reason. We will send a text message to any such affected SIM cards. Payment Reference code not found.Kindly verify the configuration. For this, Search for the option "Lyca/Lycamobile" service on your phone. Your Lyca Mobile number is also printed on the back of your SIM booklet. The username and password is important for the network. From Canada to Nepal all Thai embassies have been listed here. Firstly, please make sure you have enough credit to send SMS. Internal Factors. Roaming within European Union (EU) Countries has changed. 2. Alternatively, you can manually navigate the map by clicking, dragging and zooming around the interface (if youre using a mobile or tablet device, you can use the pinchtozoom function to zoom in and out). To view your Lyca Mobile number on your mobile screen, dial *132 followed by #. Once youve inserted your new Lyca Mobile-SIM, you can view the number by dialling *132# (or 97#). Find an option called Lycamobile Services or Lyca Services on your phone. Your Lyca Mobile number is also printed on the back of your SIM booklet. Roaming services are automated and they should work as soon as you travel abroad. If you see a different number, enter +4915210000444 and turn your handset off and on and re-try sending any unsent SMS. To view your Lyca Mobile number on your mobile screen, dial *132 followed by # or dial 97#. Open Preferences This will not prevent you from accessing such services via any available WiFi connection.. At present Lyca Mobile does not allow the use of Lebara Talk over the Lyca Mobile data network. If the problem persists, please call our customer service on +49 69 1200 7322. In this case you must enter your PUK code. If your mobile data is not working, please ensure you have enough data or balance to use it. You can delete your payment card details at any time you choose via your own online MyAccount, 5. Was this answer helpful? Payment Reference code not found.Kindly verify the configuration. I'm hoping its all a misunderstanding and that they'll refund the money soon. International Roaming works automatically with Lycamobile. No we do not offer Premium SMS or Premium Calling as part of our product offering. Find an option called Lycamobile Services or Lyca Services on your phone. Find an option called Lycamobile Services or Lyca Services on your phone. Its business structure is arranged to have local national private companies branded under licence as "Lycamobile" and operating exclusively in the particular country as either a MVNO provider or as the principal wholesaler of Lycamobile-branded products. If any changes in the consent agreement will be notified by SMS/Email. Dear Subscriber, Your new password has been sent to your mobile number. LycaMobile will then keep charging you till the cows come home!!!! Note the APN name for the settings which is data.lycamobile.de. The ports are also not set and as you can see that most of the settings are simply the default settings. Find an option called Lycamobile Services or Lyca Services on your phone. Save your card details to proceed with Auto top-up. To view your Lyca Mobile number on your mobile screen, dial *132 followed by # or dial 97#. Android asks you to input apn only for mobile data and then android uses same apn details for hotspot, whereas in iOS you need to input same apn in two places: mobile data and personal hotspot . Please contact customer services on 632-100-321/ 956-929-999 as quickly as possible and one of our advisors will help you. Auto Renewal is turned off. 4. Order your new SIM card by dialing 322 from Lycamobile OR 069 1200 7322 from any other number. If your mobile phone screen shows any of the following when you first put your Lyca Mobile SIM in your phone: blocked, barred, incorrect SIM or SP lock, your mobile may be locked to another network. Please enter the same mobile number for which you are going to buy Top-Up. Payment Reference code not found.Kindly verify the configuration. Solutions Anonymous 0 0 Lycamobile not having roaming service in any countries other than Europe and UsA. It did not help. My bank finally managed to get a response. B. To receive our offers and promotions, text YES to 3232. My mobile data is not working. Simply text 00 followed by your country code, then your area code and then the phone number. . Mobile Internet Setup, APN and Data Settings. Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, You have requested to change your password for: For security purposes we have sent an email to your account confirming this change. This is the version of our website addressed to speakers of English in the United States. Pay As You Go In order to adhere to certain bundle purchase Terms & Conditions you may need to have a valid payment card on file in order to maintain payments, 7. For call rates to non-EU/EEA Countries when roaming within EU/EEA Countries, please click here. LycaMobile is not fast in responding hence my late response. 3. Please click here to redirect to homepage and sign in again. Please click here to redirect to homepage and sign in again. B. Please find the cancellation and refund policies below, a.https://www.lycamobile.co.uk/en/termscondition/, b.https://www.lycamobile.co.uk/en/lycamobile-privacy-policy/. I've emailed Lycamobile Germany's complaint email address but they haven't responded. Order your new SIM card by dialing 322 from Lycamobile OR 069 1200 7322 from any other number. 3. Did you buy a monthly tariff for 2 years - means 9.99 EUR per month - or a one-time 1 GB data package? Business messaging to Lycamobile in Germany . Just dial <*139*9999#> from your Lyca Mobile number and follow the instructions on the screen. The MMS settings for Lycamobile is also left blank as the default value. If you have activated your SIM PIN code and then enter the wrong PIN code into your Lyca Mobile three times your SIM card will automatically lock. Roaming within European Union (EU/EEA) Countries has changed, meaning Lycamobile bundles now come with an EU/EEA Countries roaming allowance and Pay As You Go rates will be charged at no extra cost. Receiving calls and texts while roaming within EU Countries will be free of charge. EU AND EEA Countries: We automatically deactivate SIM cards if you do not use them to make a call or send a text for more than 180 days. Fair Usage Policy and Important Information. 2. You have requested to change your password for: For security purposes we have sent an email to your account confirming this change. https://www.lycamobile.fr/en/termscondition/, https://www.lycamobile.fr/en/help/lycamobile-privacy-policy/. These EU/EEA Countries roaming bundles allow you to use calls, texts and a capped amount of data (specified in the bundle information) when roaming within EU/EEA Countries as if you were using your bundle at home. Apparently any credit card purchase with LycaMobile will result in an automatic renewal "opt out" contract that is not specified when you buy your data upgrade.They say you will be advised of the automatic renewal by SMS just before it happens, but that doesn't help if your holiday in Europe is over and you don't receive the SMS. 4. Payment Reference code not found.Kindly verify the configuration. I bought lycamobile sim card a few days ago, and activated as per instructions. Otherwise there could be automatic prolongation. Please retain it for safe keeping. If any changes in the consent agreement will be notified by SMS/Email. Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, United Kingdom. Lycamobile germany access point settings. In order to adhere to certain bundle purchase Terms & Conditions you may need to have a valid payment card on file in order to maintain payments, 7. Please enter the same mobile number for which you are going to buy Top-Up. Please find the cancellation and refund policies below. Use of words. Was this answer helpful? Discover the strength of Lycamobile's network coverage, where it matters most to you, with our handy regional coverage map. This agreement will last for 365 days. We are unable to process your request at the moment, please contact customer care . Your Lyca Mobile number is also printed on the back of your SIM booklet. Please find the cancellation and refund policies below, https://www.lycamobile.de/en/termscondition/, https://www.lycamobile.de/en/help/lycamobile-privacy-policy/. Please call our customer services team on 069 1200 7322 if you are unsure about your handset. If the SIM is damaged, go to your nearest retail point for further assistance. Save your card details to proceed with Auto top-up. Please find the cancellation and refund policies below, https://www.lycamobile.de/en/termscondition/, https://www.lycamobile.de/en/help/lycamobile-privacy-policy/. 4. 3. To see which of our prepaid bundles include an EU Countries roaming allowance, please click here.These EU Countries roaming bundles allow you to make calls and texts, and to use a capped amount of data (specified in the More option on each bundle) when roaming within EU Countries as if you were using your bundle at home. Learn how to activate voicemail, turn on EU roaming and much more using Lycamobile. Your Lyca Mobile number is also printed on the back of your SIM booklet. What should I do? Yes | No Comment Reply Report This answer closely relates to: Lycamobile roaming in europe Lycamobile roaming activation Accessing lycamobile roaming in dubai Anonymous 0 0 4. If you still cant send/receive SMS please check the Message Centre Number (MCN) in your SMS settings it should be +4915210000444 for Lyca Mobile Germany. Please enter the same mobile number for which you are going to buy Top-Up. 3. My advice is now: Don't use L:ycaMobile under any circumstance. When I ran out of data I purchased a one off 1GB update for EUR 9.99 using my a special credit card. Unfortunately these SIM cards cannot be reconnected and the mobile number also stops being available for you to use after this time. If it seems roaming isn't working, please restart your phone and you should be able to use our roaming services without any problem. Learn about roaming with Lycamobile. Community Experts online right now. Dear Subscriber, Your new password has been sent to your mobile number. Ask for FREE. To recieve important info, special offers & more. Always check with them if these settings do not work. Stored card details can be used for, 7. The final point is 9,99 euro for using mobile network services seems affordable. If you do not comply with the above two rules in the previous four months, you will receive an SMS informing you of this fact. Visit our Cookie Consent tool if you wish to opt back in. This agreement will last for 365 days. No, we do not offer premium rate SMS or calling at Lyca Mobile. Turn off Facetime in Facetime make sure to sign out of your iCloud email. You can also choose from 5, 10, or 20 for your top-up. Roaming will be activated automatically as soon as you travel abroad. The flashing envelope indicates your text memory is full. You have requested to change your password for: For security purposes we have sent an email to your account confirming this change. Please enter the same mobile number for which you are going to buy Top-Up. Lycamobile Germany is the most popular SIM company in Germany. If over a four-month period we notice that you roam more than you use your phone at home, we might think you are permanently roaming. Then manually connect to the network by following the below steps: A. You can find details of our prepaid bundles and their roaming allowances here. I have a iphone 4s i just reset my network settings and now it says i have no cellular data i have strait talk why did that happen? Do you want to turn it on and make your life easier? Why is that? Do you want to turn it on and make your life easier? This can be for an Android, Windows or Apple mobile phone. You can delete messages from the Inbox, Sent or Draft folders to free-up some storage space. Your Lyca Mobile number is also printed on the back of your SIM booklet. Please be aware that there will be a fixed annual fee of 5 will be deducted from your balance. This agreement will last for 365 days. There are no other restrictions on the type of handset you can use with Lyca Mobile. Swisscom network is simply horrid with flakey speeds, 1997 like 3g coverage with no signals in loads of places, and to see EDGE or GPRS in 2014 is just disgraceful for such a technologically advanced country. Here's what you need to know. Please click here to redirect to homepage and sign in again. the swisscom state monopoly has thus failed to innovate and benefit the . In order to adhere to certain bundle purchase Terms & Conditions you may need to have a valid payment card on file in order to maintain payments, 7. This is the apn Lycamobile settings. If you are using an iPhone then inserting the settings are easy as it is normally Settings then click on Cellular and then Cellular Data Network from which you would click on APN. This agreement will last for 365 days. by Content Team | Jan 22, 2018 |. Before purchasing a bundle, please check that it includes all the services you want to use. As of 2023, it has 0.5 million active subscribers/users. Auto Renewal is turned off. valid payment card on file in order to maintain payments, 6. Our roaming Fair Usage Policy is designed to prevent misuse of our EU Countries roaming products and service. Normally, we will keep your number for 210 days if you do not use our service. Please enter the same mobile number for which you are going to buy Top-Up. Hello people, i have a Lycamobile subscription, everything good while in Switzerland but after crossing border in Germany or France is registering to roaming network, i receive sms for informing me that i have same benefits like i was in Switzerland, i can initiate calls but i;m not reachable for the others who try to call me.